Privacy Policy
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Privacy Policy

Last Updated: June 17th, 2016

Compressor Energy Services, LLC. website is designed to provide information on our company as well as online tools for quotes and shipping. During the use of our website, some information may be collected about you.

This privacy policy explains how your information is protected, collected and used, when you use our services.

How we protect your privacy

Compressor Energy Services, LLC. does not share your Personal Information (see definition below) with any third parties without your consent except as noted here.

We do make use of cookies and similar technologies.

Like many websites, we use cookies to improve our Services so that you can have a faster, more enjoyable experience. A cookie is a small data file that is transferred to the hard disk on your computer.

We use cookies to make CES more enjoyable to use; to provide you with a more personalized experience; and to protect you, others, and CES from malicious activity. We use cookies to store your login ID so you can login quickly each time you come back to the site. We never store your password in clear text. Cookies also help us confirm that you’ve logged in to the website.

We may use anonymous or aggregate data to track the usage of CES. This helps us improve the website features.

You have control over the use of cookies by changing the settings in your browser. However, this may affect your ability to use the website or certain features.

You can change your email settings for most, but not all, email notifications. CES reserves the right at all times to contact its users for business related purposes; for example, if you request a new password, if we update our Terms of Service, if our services change, or if you update your profile. Login to your account, click on "Settings" and select "Email Preferences" to update your preferences.

Protecting your password

Your CES account is password-protected. It is your responsibility to keep your password safe. If you need to change your password, login to your account, click on "Settings" and select "Change Password."

Links to third party websites

Our site, both external and internal may include links to third party websites, and different websites will have different privacy policies than ours. CES is not responsible in any way for compliance with the privacy policies of third party websites. We strongly recommend that you review third party website privacy policies.

Information collection and use

We collect and use your information below to provide our Services, to measure how well we are doing, and to enhance our Services over time.

When you create an account, we collect your email address and ZIP code (your "Personal Information"). We may also track data relating to your use of the website, including, but not limited to, quotes, support requests, and shipment tracking, as well as the information you share voluntarily when you establish your account.

Please do not post or share personal information on any public page of CES that you expect to remain private, including, but not limited to, your Personal Information, address, telephone number, etc.

We may also collect publicly available data about you. We may obtain this data directly or we may engage a third party to collect it. For a special notice about collection of telephone numbers, please see below.

We make good faith efforts to store all collected data on secure servers that are not available to the public, although we cannot guarantee complete security. All of our collected data resides on servers in the United States.

Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, timestamp, location, your mobile carrier, device and application IDs, search terms, and cookie information. Web logs help us to diagnose problems with our server, to administer the website, and to provide our Services.

If you need to access the data that we have stored about you, contact our support desk. If any data is incorrect, you will be permitted to make any reasonable correction, amendment and/or deletion, unless we are required by law to retain the reportedly inaccurate data, or we need to retain it for any other legitimate business purpose.

Information sharing and disclosure

We do not disclose your Personal Information except in these limited circumstances below.

We may share or disclose your Personal Information when you give your consent, for example, when you authorize another web application to access your CES account.

We may also share your Personal Information with the following third parties:

Our database administrators or other affiliated third parties who help us provide our Services. These groups do not share your Personal Information or use it for any purpose other than as instructed by us.

Third party shippers and associated contractors may be provided your information as needed to fulfill your shipping request. This may include contact information such as address and contact phone number or email.

We may use your personal information for internal purposes to help us personalize your experience and to operate, optimize, maintain and improve the website functions and features.

Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect CES’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

Telephone numbers

If you provide your telephone number to CES it will be saved in our database. CES will not contact you by telephone unless you request a direct quote or make a direct contact request via our website.

Business transfers

In the event that CES is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The undertakings in this Privacy Policy will apply to your information as transferred to the new entity.

How we resolve complaints and disputes

CES is committed to resolving complaints about your privacy and our collection or use of your personal information. We monitor and review our compliance with this Privacy Policy.

If we receive a formal written complaint from you, we contact you regarding your concerns. To ensure that we receive your complaint, please submit your questions or concerns by visiting our Support Desk and following the instructions for filing a Privacy Policy complaint.

All disputes resulting from this Privacy Policy shall be adjudicated pursuant to the terms and mechanisms set forth in our Terms of Service.

This Privacy Policy is compliant with: (i) the Safe Harbor Privacy Principles of the U.S. – EU Safe Harbor Framework, and (ii) the Safe Harbor Privacy Principles of the U.S. – Swiss Safe Harbor Framework.

We self-certify compliance with:

Policy Updates

CES may update this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at http://www.compressorenergy.com/privacy. If we make a change to this policy that, in our sole discretion, is materially significant, we will notify you via email to the email address associated with your account. If you continue to access the website or use the Services after those changes take effect, you agree to the terms of the updated Privacy Policy.

Give us your feedback

If you have thoughts or questions about this Privacy Policy, or need help, please let us know. You can contact our Support Desk.

 


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Compressor Energy Services, LLC.
395 Daniel Webster Highway, Unit 1
Merrimack, NH 03054

(888) 788-6188